When calling for an ambulance, please be ready to give the 911 Operator the following information: 

• Your name
• Address or location of emergency
• Your phone number (in case we need to call you back for additional information)
• A description of the emergency:
  • Vehicle crash (how many vehicles) 
  • Chest pains 
  • Fall 
  • Other medical emergency (explain) 
  • Other traumatic injury (explain)
• Patient information: 
  • Number of patients 
  • Current status of the patient (are they conscious or breathing)
• Any directions to help us find you 
  • Color of house 
  • Building/businesses near you 
  • Other landmarks

What To Do Before The Ambulance Arrives

• Stay calm
• Keep the patient calm
• Turn on porch light
• Unlock the front door
• Gather patient’s medications
• Put away pets
• List the patient’s basic medical history
• Call 911 again if patient’s condition changes
• DO NOT give the patient anything to eat or drink