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Yes. By City ordinance, all dogs must be physically restrained at all times, including if the animal is on its own property. Acceptable restraint methods include:
A list of Kansas City-area animal control agencies can be found http://www.hsgkc.org/resources_animalcontrol.html.
If you live in an area that does not have its own animal control, you may be able to find assistance through the Humane Society of Missouri» http://www.hsmo.org
The number one answer to this question is, “Leave it alone!” Many wild animals, especially rabbits and deer, leave their young for extended periods of time, so we should not interfere with them. Daylight sightings of raccoons and possums are not unusual and likely don’t require a call to your local Animal Shelter. In the majority of cases, these critters are just going about their daily lives. Check out the links below for more information.
If you truly believe a wild animal is in need of assistance call the Missouri Department of Conservation (see link below) or the Lakeside Nature Center at 816-513-8960 for advice or visit their webpage at lakesidenaturecenter.org.
If a wild animal has made an intrusion to your actual living space, call the Liberty Animal Control for assistance removing it from your home. You may also call Animal Control if you observe a sick or injured animal in an area that it could potentially cause a public safety or health risk. If you are having problems with a wildlife infestation, such as bats in your attic or a family of raccoons living under your porch, you will be directed to contact a professional pest removal company to handle the problem.
An approved backflow prevention assembly shall be installed where actual or potential hazards to the public potable water system exist. The type and degree of protection required shall be commensurate with the degree of hazard. (More information on the types of hazards and backflow prevention assemblies is available in the City of Liberty Code Ch. 29 Water and Sewers; Article 3: Water, Division 2 – Cross Connection Control). City Code»
For new facilities, the assembly must be tested when installed.
Letters are sent annually reminding citizens/businesses of their test date. It is then up to the backflow device owner to contact a licensed and certified backflow assembly tester. If the tester finds the assembly is not working, you must arrange to have it repaired and tested again. It is your responsibility to pay for the test and repairs. The tester is required to provide a copy of the test report to you and the water supplier. To obtain a list of certified testers in your area, call the Missouri Department of Natural Resources or visit their Backflow Prevention webpage (http://dnr.mo.gov/env/wpp/backflow/).
According to City ordinance (in accordance with state regulations), if an owner does not perform the testing annually, it is the Water Utilities right to terminate water service in order to protect the public water system. The backflow assembly test report can be mailed to the Utiltities Department, Attn: Backflow Prevntion, 101 E. Kansas, Liberty, MO 64068, or faxed to 816.439.4513
Yes, all contractors (GCs and sub-contractors) doing work in the City of Liberty must have an active contractor business license with the City. For more information, please visit the website at https://www.libertymissouri.gov/1737/Occupation-Business-Licenses or contact the License Clerk at 816.439.4463.
Building plans and site plans must be submitted to the City and reviewed by the Building Official for compliance with the 2018 IBC building codes and the City zoning regulations. All applicable fees must be paid. For more information, contact the Building Division at City Hall, 101 E. Kansas St., 3rd floor, by phone at 816.439.4534 or you may contact us by email.
Inspections are performed during construction and a minimum of 2 hours notice is needed to allow for scheduling. All inspections will be performed within 24 hours from the time of the inspection request. All rough-in inspections must be approved before any work is concealed. Exception: Final Occupancy and Framing inspections will be next day inspections. You may request an inspection by calling our recorded line at 816-439-4541 or by email . Please see the next FAQ item for further instruction.
Inspections are conducted M-F between 8AM and 5PM. To request an inspection, call 816-439-4541 or email email@example.com. Please leave your name, phone number, job address, and the permit number. All required inspections are listed on the building permit. A two-hour minimum notice is required for scheduling.
A 30-day temporary occupancy permit can be issued when approved by the Chief Building Official, provided all life an safety items are completed. All exterior items are required to be completed within the 30-day period. Extension of the temporary occupancy permit may be granted for exterior items affected by weather conditions.
In most residential districts, detached accessory buildings are permissible provided they fully comply with City Code and building permits are obtained. All accessory buildings must respect the minimum setback requirements for the zoning districts in which they are located. For more information, call a City Planner at 816-439-4543.
No building permit is required; however, fences must comply with city code. Please inquire with a Planner before you proceed with construction by calling 816.439.4543. If the property is on a corner lot, then the fence must be constructed so that it does not impede into the established site triangle. A Certificate of Appropriateness is required in historic districts. View our Fence Summary Guide for more information.
Permits are required for swimming pools over two feet in depth. A completed Building Permit Application with a licensed contractor company, a site plan that includes distance from property lines and primary structures, our Residential Pool Supplemental Handout, and the manufacturer’s equipment information must be submitted. Please see our Swimming Pool Guidelines for more information and to download the Supplemental Handout.
Yes. Lawn irrigation systems are required to be permitted through the Building Division, and the installer must be a licensed contractor. If sprinkler heads are located in the right-of-way (the first 11 feet from the back of the curb) then a right-of-way permit will also be required. All Applications (PDF) can be obtained on the 3rd floor of City Hall at 101 E. Kansas Street or by email.
All backflow devices for irrigation or domestic use, commercial and residential are required to be tested annually by July 1st with a DNR backflow form submitted to the City of Liberty by fax: 816-439-4513 or by email. This is a State and City code requirement, and failure to comply will result in the disconnection of the water service to protect the potable water system from cross contamination. Any questions regarding backflow requirements please contact our Utilities Department at 816-439-4762 or by email.
Please view our Residential Rental Occupancy Code (RROC) section to view the rental criteria. For questions please call 816-439-4540 or email .
Permits are required for decks that are over 30” above grade and/or decks that are attached to the building or structure. In order to apply for this permit, please fill out an Application (PDF), our Residential Deck Supplemental Handout, one plot plan, and one set of building plans. For questions regarding the plot plan or setback requirements, please contact the City Planner at 816-439-4543. For questions regarding the building permit or building codes, please contact the Building Division at 816-439-4534.
Check out the Code Enforcement FAQs. If these don’t answer your question, call 816.439.4539 or email firstname.lastname@example.org. To view the City Code look under City Code Chapter 21: Nuisances.
Discarded appliances, household items, litter, debris, clutter, unused or broken objects should never be visible from the street or surrounding properties. Store wanted items inside and dispose of unwanted items. Tarpaulins and covers may not be used to conceal outside storage. To arrange a collection of unwanted trash and bulky objects contact a private hauler or Liberty’s trash service provider, Republic at 816-521-3110. The city offers two yearly curb side collection events for excess trash bulky items by appointment, please call prior to putting things outside and to inquire about limits. Also during these two periods a limb and log disposal site is open for residents to haul yard waste. Another option for residents is to subscribe to weekly curbside yard waste collection, also provided through Allied Waste. Some auto stores take used tires for a small fee. Other trash and recycling information can be obtained on the city’s website.
Keep in mind, some subdivisions may have homeowner’s association regulations that do not allow the addition of a parking space.
At no time should the area parallel to the street be paved or used as a parking space. Vehicles parked on the street should have tires fully on the street pavement and not over the curb or on the grass.
Contact a Planner at 439.4543 if you have questions about adding an additional parking space.
Weeds and grass are not to exceed six inches in residential and developed areas. Citizens are responsible for maintaining and mowing the property to the curb, street, or alley where they reside. In certain cases where grass or weeds are not regularly cut, the city may mow the property and bill the cost of the mowing to the property owner. City Code only requires the city to send a one time notification in a calendar year on a property in violation of the weed ordinance. A second violation on the same property with the same property owner is considered a repeat offense. Repeat offenses can be abated by the city and billed without further notice being sent. Any owner interested in a hearing before the director should make that request known within five days after receiving the “Notice to Comply” by making a written request to the director of development. Certainly unforeseeable circumstances can prevent the best of intentions. A phone call to request a short extension upon receiving this letter will be considered. Once the violation is reported or observed, since all the particulars are unknown to us, we have to address the issue at once as vegetation can get out of control rather quickly. Even when violations are sent during rainy periods, the weather usually breaks sometime during the ten days allowing the property owner to mow or trim weeds. On rental properties, the agreement made for mowing the lot is unknown to us so the property owner is responsible. If you no longer own the property in question or believe this report is in error, please advise us at once so we can correct our records. Or if you wish to discuss this matter further please give us a call 816-439-4539 or email email@example.com
A home based business (when permitted by the city) may display a wall sign on the home that does not exceed one square foot in area. No other signs for advertising a business or product are permitted on or off-site. For Rent or For Sale signs are permitted but must be displayed on private property. Incorrectly placed signs are subject to removal. For questions call 816-439-4543.
The City of Liberty design criteria and technical specifications are readily available online through the following link. Any questions regarding the Design Criteria and Technical Specifications or about public works projects or this process should be directed to the Engineering Division at 816-439-4503.
A public improvement permit application may be submitted to the office of the City Engineer. The Public Improvement Permit application requires that an associated Performance and Maintenance Bond accompany the application.
Any Person with a Right-of-Way Permit is authorized to use Street Plate Bridging (SPB) to cover open excavations, prior to backfill and restoring the street surface suitable for public use; embedded SPB are required during the months of December through February. SPB shall be marked with the owner’s name and telephone number. A City SPB permit must be obtained for a fee as part of a right-of-way permit application.
Yes. Contractors installing an irrigation system in the public right of way must obtain an occupation license in the City of Liberty and apply for both a building permit (lawn sprinkler system permit) and a right-of-way permit. By City ordinance, a Release and Indemnification waiver needs to be signed and notarized by each person on the deed prior to applying for an irrigation permit. Backflow devices must be inspected by the City. More information on irrigation permit procedures is available by calling the Engineering Division at 816-439-4503.
Contact DIG RITE (1-800-344-7483) and the City of Liberty Water & Sewer Division (816-439-4503) for utility line locations to ensure the utilities are marked so than an appropriate distance may be maintained during excavation for the safety of all. Both of these parties will need three working days notification prior to digging.
Floodplain development in the City of Liberty must conform to Section 30-100 of the City Unified Development Ordinance and is subject to review by the City Engineer. For developments within a 100-year floodplain, a City Floodplain Development Permit is required.
Many people believe federal disaster assistance will come to their aid after a flood. Floods are not always declared a federal disaster. Even when they are, aid is usually in the form of a loan that must be paid back with interest. Flood insurance, on the other hand, pays for all covered losses, and unlike loans, that money doesn’t have to be paid back. Find out more about flood insurance here, or by contacting your insurance agent. For more information on obtaining copies of flood maps, how to read them, and to request map changes that may be warranted, check here or contact the Engineering Division at 816-439-4503.
To request a change in public parking, such as "no parking" or restricted parking signage, a Parking Regulation Petition must be completed and returned to the office of the City Engineer. The petition must be completed and signatures obtained by 75% of the residents in the adjacent area of the request. For a better description of the area required for a petition request, you may contact the City engineer’s office for a map of the required signatures before submitting the petition to the city. If you have questions about parking or regulations or the petition process, please contact Engineering at 816-439-4503.
Outdoor burning for the purpose of clearing off land for construction or for storm debris removal is prohibited by Liberty City ordinance.
The burning of tree trunks, tree limbs, leaves, brush, and untreated wood requires an application for a burn permit to be made by the individual who owns the property where the outdoor burning will take place. The application must be completed and turned into the Fire Department for approval. After submittal of the application, the site is inspected by the fire department to determine if the site meets requirements for size and distance from other properties and buildings. If the fire department approves the burn application, a burn permit will be issued. The permit will be valid for 90 days unless otherwise noted on the permit. The Liberty Fire Department retains the authority to prohibit burning if hazardous weather conditions exist and to extinguish a fire that becomes a nuisance. All rules and regulations associated with open burning must be followed. If it is discovered that the rules and regulations were violated, the fire department may at their discretion suspend or revoke the burn permit. If the open burning site is within 200 yards of an occupied structure signed waivers from each property owner must be submitted with the burn permit application.
The location for open burning shall not be less than 50 feet from any structure, and provisions shall be made to prevent the fire from spreading to within 50 feet of any structure.
The application for a burn permit through the Liberty Fire Department is available online. More information about the City of Liberty’s regulations on open burning is also available by contacting the Liberty Fire Department at 816-436-4310.
The City of Liberty does allow small, open, recreational fires. No permit is required, but there are specific requirements and limitations.
A recreational fire may not be used to burn off debris from routine brush trimming or a storm, which had damaged trees, etc. One may have to extinguish a recreational fire if it is deemed to present a hazard to surrounding property or if it becomes a nuisance to your neighbors. Recreational fires in any of the city parks are restricted to the barbecue stands provided for that purpose. The fire department may also prohibit a recreational fire due to adverse weather conditions.
For more information on recreational fires contact the Liberty Fire Department at 816-439-4310.
•Chemicals or combustibles that are haphazardly stored
•Storage too close to heat source
•Storage of flammables, such as gasoline, inside a home
Watering trees, shrubs, and grass will reduce risk of fire spreading to your house. Trim trees and shrubs so they are not in contact with your house.
•Do not overload outlets. Outlets are designed to have two plugs.
•Contact a licensed electrician if a fuse blows or a circuit breaker trips.
•Keep electrical appliances away from water.
•Never touch a power line or allow anything you use to come in contact with power lines.
Cooking fires are the most common cause of home fires, but are the most preventable. Here is how...
The City of Liberty contracts with evergy for the installation and maintenance of its street lights. All street lights that are malfunctioning should be reported to evergy for repair. To contact evergy, please call 816-513-9595 and report the address, location or pole number of the inoperable street light. You may also submit your report online.
You can register for many Parks & Rec programs online! You can also register in person at the Liberty Community Center, 1600 S. Withers Road, or by calling 816-439-4360.
New Year's Day*Martin Luther King, Jr. DayPresidents DayMemorial Day*Independence Day*Labor Day*Veterans DayThanksgiving Day & day after Thanksgiving*Christmas*
*When these holidays fall on a weekday, trash and recycling collection will run one day late for the remainder of the week:
The Historic District Review Committee. The HDRC encourages the preservation, restoration and adaptive reuse of historic structures. The HDRC also reviews all applications for alterations to the exterior of a structure within locally designated areas.
Local historic districts have been designated for their unique architectural and historic significance. Exterior alterations made to buildings within historic preservation zoning must first be approved in order to ensure the historic quality of buildings and neighborhoods is maintained.
Any homeowner must obtain the proper building permits from the City for structural, mechanical, electric and plumbing work on their homes, in order to ensure that building codes are satisfied. Exterior work on homes within the historic districts must also be reviewed by the HDRC to ensure that the historic character of the home is not compromised. Once the proposed changes have been approved by the HDRC, a Certificate of Appropriateness (COA) will be issued.
COA Application »
A Certificate of Appropriateness (COA) is necessary for obtaining a building permit for exterior work on a structure within the City’s historic districts. An application is available online or from the Community Development office on the third floor of City Hall.
You will be asked to briefly describe the work proposed and list the materials to be used. You and your contractor may already have this information at hand as part of the building permit process. The HDRC meets twice a month to review applications. Meetings are open to the public, and the applicant is encouraged to attend.
No, the HDRC does not regulate paint color. If you would like suggestions, particularly for a house with ornamentation, contact the Preservation Office at 816.439.4537.
The wholesale replacement of original or historic wood windows is not permitted. However, replacements may be approved on a window-by-window basis when repair is not feasible.
No. The HDRC only reviews applications for proposed exterior work that is initiated by the homeowner. When changes are proposed by the owner, the HDRC reviews the proposed changes to ensure that they meet the historic district design guidelines.
There are certain tax rebates and loan programs available to homeowners who are restoring an historic home. In order to be eligible, work must conform to city historic guidelines and the National Register guidelines for historic preservation. Contact the Preservation Planner at 816-439.4537 or via email for more information about these programs.
There are a couple of different plaques that you may see throughout the historic districts. One is the shape of Clay County. The county selected certain homes as important landmarks and identified these with a plaque. Another may be a plaque that says the building is listed on the National Register of Historic Places. This is an honorary designation that does not place any restrictions on the property.
There may also be a Century House plaque, which identifies the year the house was built. The City of Liberty's Century House Project was created to celebrate the rich history of architecture in Liberty. Owners of Liberty houses and commercial buildings 100 years or older are invited to participate in the program.These plaques are available for purchase for any building that is 100 years old or older. Learn more and apply»
No. You may alter the interior of your property without approval of the HDRC, but remember that interior alterations would be subject to any necessary building permits.
The Historic District Review Commission follows two documents when considering applications for a certificate of appropriateness: the Historic Preservation section of the Unified Development Ordinance (city codes), and the Historic District Design Guidelines, which are recommendations for the treatment of historic properties. Information about these documents can be obtained through the links above or from the Community Development Manager at firstname.lastname@example.org or by calling 816-439-4537
Unlike neighborhood associations, the city may not force homeowners to do more than comply with basic safety and building codes. In general, the community has not welcomed interference with the rights of private property owners. Derelict properties do drag down the value of the homes around them, however, and community attention and assistance to the needs of neighbors will always be welcomed. Call 816-439-4539 for nuisance issues.
Well, you may, as long as no city codes are violated. Liberty has chosen to make preservation of its historic neighborhoods a priority, however, since it is these neighborhoods that give Liberty its distinctive character and attractiveness. Your community and property values are only enhanced by proper care of your home.
There is no charge for applying for, or receiving a Certificate of Appropriateness. There are fees associated with obtaining a building permit, however, if one is required for your project.
Building Permit info»
Recent years have shown that vinyl does a poor job of protecting the home underneath. Moisture is sealed in, so the structure cannot “breathe”. This provides a haven for termites and bacteria which eventually destroy the structure underneath. Cost is often a consideration for choice of siding or window materials, however there are other better options. The Community Development Manager can provide you with information about other man-made materials which offer better durability at reasonable cost. In addition, state income tax credit programs are available to help with renovation costs only if appropriate materials are used. Use of vinyl will disqualify a home from these programs.
Our Historic Design Guidelines are also a great source of information. The guidelines were written to assist property owners when planning an improvement project, to ensure that the proposed work will help preserve the historic character of the property and the neighborhood. Remember that any exterior changes to property located within the historic districts are subject to review before the project begins.
Yes, Liberty Access provides transportation to Liberty residents and the destination must be in Liberty.
No, unfortunately, it is not.
Doctor appointments can be made 3 weeks in advance.
Essential grocery and pharmacy appointments can be made 2 weeks in advance.
All non-essential rides can be made 1 week in advance, as schedule allows.
Liberty Access is open to Liberty residents who are 60 and over or those between 18-59 with a current Social Security disability award letter.
Food sorting will take place at Heritage Hall Dec. 8 and 9, with two shifts (4-5:30 p.m. and 6-7:30 p.m.) each day. Volunteers must sign up online in advance. Space is limited.
Yes! Due to the large volume of volunteers, we ask interested parties to sign up via a link on the Food Sorting webpage. Space is limited.
Yes, we ask that volunteers commit to the 1.5 hour shift on the sorting day they select.
Yes! We welcome children ages 6 and up. Adult supervision is required.
Yes, please let us know about your needs in the comments section when you sign up online or call 816-439-4424.
That would be great! All food must be donated by Wednesday evening. Please remember to check the expiration dates on any donations.
Due to the limited space and number of people in the Hall, we request no food or drink.
We suggest comfortable, warm clothing. Open toed shoes are not allowed. While the Hall is heated, it is not as warm as a typical office or home. We suggest dressing in layers.
Our sorting space is limited. Due to the large volume of volunteers, we ask interested parties to sign up via the link on the Food Sorting webpage. Sign ups open on October 4.
Most definitely! Our sorting space is limited, and due to the large volume of volunteers, we ask interested parties to sign up via a link on the Food Sorting webpage.
No, sorry, we do not.
Food sorting will take place at Heritage Hall Dec. 6 and 7, with two shifts (4 - 5:30 p.m. and 6 - 7:30 p.m.) each day. Volunteers must sign up online in advance. Space is limited.
Our sorting space is limited. Due to the large volume of volunteers, we ask interested parties to sign up via the link on the Food Sorting webpage. Sign ups open on October 3.
We will be accepting applications Oct. 4 - Nov. 5. You can apply online or by calling 816-439-4424. Phones are answered Monday-Friday between 8:30 a.m. and 4:30 p.m. Online applications are the preferred method. It’s quick and easy to complete the form online!
Applications will not be accepted after Nov. 6 at 5 p.m. Applications must be submitted over the phone or online; no walk-ins or email.
All applicants must live within the Liberty (Missouri) School District boundaries. Children must have permanent residency within the school district, must live with the adult applicant and school-aged children must be enrolled in a Liberty School District school. Children 18 and older, living with applicant will be considered an adult. Please, only submit one application per household. Applications from families who home-school and live within the LPS District will also be accepted. Enrollment and/or address will be confirmed.
If you meet the program's residency requirements listed under "What are the guidelines?", your application will be accepted. If there are any questions about your application, we will contact you.
All accepted applicants will receive 2–3 boxes of canned goods plus perishable food items which may include turkey, eggs, milk, butter and potatoes.
Based on funds raised, Liberty Community Christmas Tree provides vouchers to our volunteer shoppers to buy a gift for each child. Gifts are usually items needed such as clothes, gloves, hats, coats, etc. The volunteer shoppers will contact your family to ask for sizes, wanted items, etc. for each child.
A generous family/individual will adopt your family. They will contact you for gift suggestions. Please have suggestions available for each child in the $35 price range. On Saturday, Dec. 11 the gifts and food will be delivered to you between 8 and 11 a.m. Please have a member of the household age 18 or older available to receive the food and gifts.
It is recommended that you adopt no more than two families. Keep in mind you will need to have space in your car for 3-4 boxes of food, plus the children's gifts, per family on delivery day. An empty car trunk can typically only hold 4 boxes
No. A voucher will be provided for you to purchase a gift for each child. Shoppers may spend their own money, above and beyond what is on the voucher, but it is certainly not required.
The amount of food donated determines the number of boxes per family. Generally speaking, each family receives four boxes of food. Please keep in mind, the average empty car trunk can only hold four boxes. If adopting two families, you more than likely will have to make two trips.
When families apply for assistance, every effort is made to get all contact information. For many, their circumstances can change without notice. If you are not able to reach them by phone, please make an effort to go by their house and try to make contact. If after several tries you are unable to contact the family, please notify the LCCT office at 816-439-4424.
Yes, because we are providing perishable items, we can not leave the food and gifts on their porch! When families apply for assistance, they are instructed to be home on delivery day. When you call to ask for their wish list, it is helpful to remind them of the delivery day and what time you will be coming to their home.
100% of the funds raised goes to the LCCT program for purchases like perishable food items, gift vouchers and paper products for the families. You can make a donation online or by mailing a check payable to Liberty Community Christmas Tree to 1600 S Withers Rd., Liberty, MO 64068.
The vouchers provided are intended to be used for the children. If you would like to purchase items for the parents with your own money, that is at your discretion.
Therefore, like chlorine, monochloramine must be removed from water used for keeping live fish, amphibians and other aquatic animals. This includes Koi, fish, lobster, shrimp, frogs, turtles, snails, clams and live coral. To protect fish and amphibians, use treatment products to remove monochloramine from tap water. These products are readily available at most pet supply stores and aquarium dealers. Leaving water to sit for several days is not an effective method for removing monochloramine.
Inadequate chlorine addition or improper pH levels can contribute to trichloramine formation. Maintaining a pH level of 7.2 to 7.8 in pools is necessary to control trichloramine.
In our region, nearly all of the major water systems use monochloramine including Kansas City, Missouri, Independence, Platte County (Parkville), Saint Joseph and Harrisonville in Missouri as well as WaterOne of Johnson County, the Kansas City Board of Public Utilities, Olathe and Lawrence in Kansas.
No. You must appear in court on the court date and time that was given to you on your citation. With the correct insurance card, your ticket will be dismissed by the City Prosecutor, upon proof shown.
If your violation is a payable offense you can pay on-line. A $2.50 convenience charge will be added to your transaction. Online Court Payments»
The following is considered inappropriate:-- Midriff shorts-- Cutoffs-- Halter or tank tops -- Undershirts-- Swimsuits-- Hats-- Helmets-- Obscene printing of material on clothing
To be considered an “eligible” employee to earn the added incentive quarterly for the completion of these programs you must either work for the City of Liberty in a Full-Time or Part-Time capacity.
Contracted and temporary staff are still able to participate in offered programs; however, they are not eligible to earn the time off incentive.
A new list of eligible activities will be sent to all City of Liberty staff and posted to the Employee Wellness section on the City of Liberty Employee Wellness webpage (www.libertymissouri.gov/EmployeeWellness) no later than the 10th of the first month of each quarter (July, October, January, April), and will be updated as new activities are added.
The following are examples of eligible activities (availability of some programming will vary by quarter): 1)Attending On-site Group Fitness Classes at the Liberty Community Center. 2)Use of fitness equipment at the Liberty Community Center, Fire Department, Water Treatment Facility and City Hall. 3)Participation in Liberty Community Center Personal Training. 4)Seasonal Programs such as Stress Buster Bingo, Common Cents, WALKtober, etc. Here are a few activities that are not eligible for incentives: 1)Wellness activities you do “outside” of the specified quarterly offerings (such as going to your own gym outside of the Liberty Community Center, attending a healthy cooking class at the grocery store, etc.). 2) Events/activities offered by the City of Liberty not listed on the official list of incentive eligible programming published on the Employee Wellness webpage (like the health presentations from Mosaic Life Care).
Eligible Programs completed Quarterly Earn:1 - .25 day off3 - .5 day off6 – Full day off
Visits to the Liberty Community Center Fitness Center12 - .25 day off24 - .5 day off36 – Full day off
Employees can also earn a discount on personal training sessions by completing: X10 Personal Training SessionsX12 Group Fitness Classes
As more information becomes available about the Employee Wellness program, the Health & Wellness division will distribute this information via email and online at www.libertymissouri.gov/EmployeeWellness. You are also welcome to contact Health and Wellness Manager at 816-439-4378 or email@example.com if you have any additional questions.
If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.
Yes, an email address is required so the payment confirmation can be delivered to your email inbox.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.
Yes, you will receive a confirmation email.
No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).
After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.
Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Credit card transactions are authorized immediately and typically take 48 hours to settle. ACH transactions typically take 48 – 72 hours to settle.
Yes, simply login to your account and select “View paid or closed invoices”.
24 months is the standard retention period.
Yes, each invoice is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment, but you can choose to print your bill.
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call us at 816.439.4460 to change it for you.
AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to enroll.
The AutoPay date will not appear on the home page under Upcoming Scheduled Payments. However, when on the Scheduled Payments page, AutoPay will show.
Scheduled payments are individual payments that are scheduled for a specific date prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled.
AutoPay is an automated process which pays your balance in full each billing cycle on the due date. Scheduled payments are manually entered by you for the date you choose.
You will want to contact your bank and cancel your automated bank draft before the payment is due and then you can choose to enroll in AutoPay or Recurring Scheduled Payments, using a credit/debit card or bank account through our online payment portal.
You will receive an email notification each time a new bill is ready for you to view and pay. Email notifications go to the email address used when you registered. A courtesy email address may be added if you wish to send notifications to an additional email address.
Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply replying. You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.
Account Linking means that you can link multiple accounts and view and pay all your open bills with a single transaction. When registering bills under the same email address, you are given the option to link the related accounts within the service.
Multiple first email notifications scheduled for the same day, including for different bill types, are grouped into one email rather than sent separately. Payment receipts are sent individually. Editing account information such as changing an email or password will go across all linked accounts, however, changing settings such as AutoPay or paperless is only for the accessed account.
Invoice Cloud uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties.
Absolutely. Invoice Cloud will safely store your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even we do not see your complete account information.
PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information.
Annual members may use the facility year-round during the scheduled open hours. Fees: Youth (18 & under) $270, Adult $395, Adult Plus One Adult $685, Senior (60 & older) $325, Family $790.
You can register for many Parks & Rec programs online! See link below. You can also register in person at the Liberty Community Center, 1600 S. Withers Road, or by calling 816-439-4360.
Please call a Planner at 816.439.4543 or zoning can be found in the interactive Zoning Map at www.libertymissouri.gov/maps
Any homeowner must obtain the proper building permits from the City for structural mechanical, electrical and plumbing work on their homes to ensure that building codes are satisfied. This includes the construction of decks, pools, garages, and structural remodeling. A building application can be obtained at the Liberty City Hall at 101 East Kansas Street.
Building permits are not required for fences. Please note: one must acquire the consent of neighboring property owners in order to construct a front yard fence. Additionally, the fence must be constructed so that it does not impede into the established site triangle if it is on a corner lot. Fences may be erected up to side and rear property lines without a permit as long as City construction, height, and material standards are respected. A Certificate of Appropriateness is required in historic districts. View our Fence Summary Guide for more information.
Please fill out our Temporary Use Permit Application in its entirety and return it to the Planning and Development Department on the 3rd floor of City Hall at 101 E. Kansas. If you have questions about whether or not your specific event would qualify for a permit, please call 816.439.4537 or email firstname.lastname@example.org.
Please fill out our Block Party Application in its entirety and return it to the Planning and Development Department on the 3rd floor of City Hall at 101 E. Kansas at least one week prior to the event. If you have any questions relating to block parties, please call 816.439.4537 or email email@example.com.
If you live in a single family residential neighborhood on a lot smaller than 30,000 square feet, you may keep up to 6 female chickens (hens). Please fill out our Backyard Hen Permit application in its entirety and return it to the Planning and Development Department on the 3rd floor of City Hall at 101 E. Kansas or email it to firstname.lastname@example.org. The permit must be approved before you bring hens onto your property.
Bow and arrow hunting of deer and vermin control within portions of the city consisting of five acres or more of unplatted land is permitted only with a conventional bow and arrow during state hunting season with permission of the landowner. No hunting shall be permitted within 250 feet of any roadway, residential structure or place where domestic animals are kept. Ref: Liberty City Ordinance 22-23.
All ATVs are prohibited in parks, on sidewalks, streets, alleys and public ways. Scooters of less than 50 cc may be operated on the city streets by person with a valid Missouri driver’s license.
The discharge of non-aerial fireworks is permitted between 4:00 pm and 10:00 pm on July 3 and July 4. The shooting of aerial fireworks are permitted between 4:00 pm and 10:00 pm on July 3, and July 4 on three acre tracts of land or more. Penalties are fined increasingly by number of offenses. Fourth penalty and beyond are punishable under section 22-70 of the City Code. Ref: Liberty City Ordinance 22-20
The Police Department and the Liberty Landlords Association have teamed together to form the Liberty Safe Residence Program. This program provides lease addendums to help protect landlords from criminal activity and other issues on their properties. Contact email@example.com for more information.
M-291 Hwy from the south city limits at Old M-210 Hwy north to the city limits at M-291 Hwy and Ash St.; US 69 Hwy from M-33/I-35 to M-33/B Hwy; I-35 from south city limits to the north city limits. Trucks shall not be permitted unless they are making deliveries or providing services on the designated truck routes. Ref: Liberty City Ordinance 20-25
No person is permitted to discharge any air, BB/pellet gun, rifle, gun or pistol within the city of Liberty unless it is during the participation in a firearm training program whose safety has been approved by the chief of police. Ref: Liberty City Ordinance 22-22
If your incident is an emergency, call 911. If non-emergency call 816-439-4701.
No. If a crime took place outside of the Liberty city limits, please call the law enforcement agency of that jurisdiction.
By joining the RSVP 'family', you help create a positive image of seniors and join one of America's oldest and largest volunteer organizations. RSVP helps you to find just the right fit for your time and interests. RSVP members have the benefit of secondary supplemental insurance coverage while at your volunteer job, a quarterly newsletter, recognition events, discounts and the continuing support of your RSVP staff.
BOTH. Belonging to both organizations just makes you a part of the larger volunteer community. Very often you see volunteers wearing more than one name badge. It’s okay to be part of many organizations. The most important thing is to stay active and help in the community where it is needed.
The amount of service can vary from a few hours a month to almost full time depending upon your preference.
No, not if you don't wish to. We let you tell us how many or how few volunteer opportunities are the right amount for you. If you let us know your preference, we can do a better job of matching you to a potential volunteer opportunity.
-- Keeping in mind that ceramic plumbing fixtures such as toilets are fragile, quickly close all drain openings with stoppers or plugs. Tub, sink and floor drains may need additional weight to keep them sealed. A string mop can be used to help plug toilet openings.
-- Don't run any water down your drains until the blockage has been cleared.
-- A quick check with nearby neighbors will help determine if the backup appears to be in your wastewater service line or widespread in your neighborhood. If the backup is widespread, call the Utilities Maintenance division immediately at 816-439-4763.
-- Call a plumber if the problem is contained to your wastewater service line.
City personnel will check for blockages in the main line. If a blockage is found, it will be immediately cleared.
If the main line is not blocked, you will be advised to call a plumbing or sewer contractor to check your service line. Maintenance and repair of the service line is the owner's responsibility from the house to, and including, the connection to the city's main sewer. The main sewer is owned and maintained by the City of Liberty.
To minimize damage and negative health effects, you should arrange for cleanup of the property as soon as possible. There are qualified businesses that specialize in this type of cleanup if you'd prefer to not handle the cleanup yourself.
-- Never flush disposable diapers, sanitary napkins, flushable wipes (they're really not flushable) or paper towels down the toilet. They could stop up your drains and may damage your plumbing system.
-- If the lateral line in your older home has a jointed pipe system, consider whether the roots of large shrubs or trees near the line could invade and break pipes. It is a good idea to know the location of your lateral line(s). You can call the Utilities Maintenance division for assistance in locating where your service line connects to the city's sewer main. Your plumber may be able to help you further determine the location of your service line between your house and the city's sewer main.
-- If the lowest level of your home is below ground level, such as a basement floor drain, it may one day be affected by a backup. One way to prevent sewage backup through such below ground areas is to install a "back-flow valve" on the lowest drain(s). You can also use a plumber's test plug to close these drains when not in use.
-- For further information about preventive measures, contact the City of Liberty, a licensed plumber or plumbing supply dealer.
-- Sewer lines are specially designed to prevent accumulation and stoppages.
-- In addition, we have maintenance crews that are devoted to inspecting and cleaning wastewater lines throughout the city on a regular schedule.
-- Degreasing chemicals are sometimes injected into lines in areas that are prone to stoppages, such as those near restaurants, apartments or high-density housing developments.
-- Even with our maintenance schedule, however, backups are often beyond the city's control. Most that do occur are confined to the sewage pipeline, rather than backing up into a home.
As with the majority of municipalities in the country, the city cannot assume full financial responsibility for damages resulting from sewage backups, since most stoppages are related to conditions that are beyond the city’s control. That is why it is important that property owners confirm that they are adequately insured - particularly if areas of their home lie below ground level. Call your insurance agent today to have this coverage added to your policy.
Any one 60 and over or between 18-59 with a current Social Security disability award letter.
For those 60 and older, a donation of $2 per person is suggested. Those aged under 60 will be charged $7.
You don’t have to be a Liberty resident to eat lunch or participate at the Silver Center.
You do not need to be a member of the Liberty Community Center to participate at the Silver Center. The Liberty Community Center even offers a FREE Senior fitness class Mon-Wed and Friday 9:45-10:30 a.m However, to utilize other Community Center equipment and facility amenities, you will need a community center membership or day pass.
The Liberty Silver Center is located inside the Liberty Community Center, 1600 S. Withers Rd.
The Liberty Access transportation provides free transportation to Liberty residents who are 60 and older to the Silver Center. We pick you up from your home around 8:30 a.m. and take you back right after lunch.
- PV systems are best installed on a southern exposed roof. However, some east or west exposures may also be acceptable.
- PV systems are ideally mounted parallel with the roof. A 30 degree roof pitch is ideal for the Kansas City region. It’s best to ensure there is no shading of the area between the hours of 9 a.m. and 4 p.m. Shading can include trees, chimneys, TV antennas, satellite dishes, dormers and gables.
- A PV system can be installed on any well-structured roof. If your roof is older and needs to be replaced in the near future, you may want to replace it at the same time your PV system is installed.
- The amount of roof space needed for a PV system is based on the output and type of system. Your roof size and orientation will determine how much PV you can install on your roof.
Your PV installer must also possess a current license with the City. You can verify a current license by calling the City Clerk’s division at 816.439.4417.
Before you purchase a PV System:
- Shop around to compare prices before choosing a PV contractor. Compare system features, warranties and expected annual electrical output.
- Get two or three estimates from different contractors to compare pricing and PV systems.
- Ask each PV contractor for customer references.
- Be sure your PV contractor provides you with a written contract that includes equipment pricing, installation costs, model numbers and warranty information. Make sure you know when to expect delivery and installation of your PV system.
- Understand your PV warranty and that you know who is responsible for honoring the warranty (the installer, dealer, builder or manufacturer).
- Verify that the PV system you receive matches the equipment listed on your contract.
- The PV contractor will assist you in obtaining all building permits and inspections. Your PV system must be inspected and approved by a City building inspector and the public utility before it can become operational.
- If you live in a historic district, you must obtain a Certificate of Appropriateness from the Historic District Review Commission prior to obtaining building permits. Please contact a Preservation Planner at 816.439.4537.
- If you live in a homeowners’ association, obtain all required approvals from the Architectural Review Committee as applicable.
- Ask your PV contractor to review maintenance and operation of your new system. Be sure the contractor reviews your PV manual with you prior to completion of the installation.
- KCP&L Missouri Solar Electric Rebate Application: www.kcpl.com/~/media/Files/Save%20Energy%20and%20Money/solarrebateapp.pdf
- Net metering frequently asked questions: http://www.kcplsave.com. Select “MO” and type “net metering” into the search function.
The City of Liberty is responsible for keeping public storm water drains open so that water can easily flow into the storm water drains and conveyance system. If you are experiencing water drainage problems due to a stopped up public storm drain, please contact the City of Liberty Street and Storm Sewer Maintenance Division at 816-439-4514.
Undeveloped lots in residential subdivisions, large land disturbance areas (grading, earthmoving, etc.), and City public works projects are required to utilize and maintain adequate erosion and sedimentation control (ESC) measures per the conditions of the City Land Disturbance Permit or City construction contract. To report erosion and drainage concerns on undeveloped or Public Works construction sites, you may contact the Engineering Division at 816-439-4500.
"Let Us Know": Click on the “Let Us Know” button on the left and you’ll be taken to the “Citizen Request Tracker.” If you haven't already, register as a user and then enter the pertinent info regarding the pothole. After you submit a request, an email will be routed to the appropriate department or staff member for response or resolution. You can log in to view the status of their requests and staff will email you when the pothole has been filled.
Use your iPhone: Once you’re a registered user of the Citizen Request Tracker (CRT), you can even submit issues via your iPhone. The CRT iPhone App keeps a history of all your requests, keeps a profile of your information and submits requests right from your iPhone. With the CRT iPhone App -- GPS will pinpoint your location -- You can take pictures with your phone and submit them with your request -- You can see a history of your requests -- Your profile information is stored on your app
Give us a call: If there is a pot hole or a street problem, please call the City of Liberty Streets and Storm Sewer Maintenance Division at 816.439.4514 with a location and description of the problem. If you are calling after hours you can leave a message at 816.439.4522.
The City of Liberty contracts with evergy for the installation and maintenance of its street lights. All street lights that are malfunctioning should be reported to evergy for repair. To contact evergy, please call 816-513-9595 and report the address, location or pole number of the inoperable street light. You may also submit your report online.
The City of Liberty is responsible for repairing or replacing damaged or missing street signs within the City limits. The repair/replacement schedule will be based on the necessity of the sign with stop and yield signs receiving the highest priority. If there is a damaged or missing street sign, please contact the City of Liberty Street and Storm Sewer Maintenance Division at 816-439-4515. If the sign is a stop or yield sign and it is after work hours, please contact the Liberty Police Department at 816-439-4701.
If there is debris in the streets that needs to be removed, please contact the City of Liberty Streets and Storm Sewer Maintenance Division at 816-439-4514.
You can find out what day of the week trash, recycling, and yard waste is picked up through this online interactive map! Zoom into your neighborhood or type in your specific address to verify your trash pick up day. If you still have questions, call 816.439.4503.
Check out this handy flier from RecycleSpot.org that lists what you can and can’t put in your curbside recycling bin.
Permanent FacilitiesKansas City Facility4700 Deramus Open Thursday, Friday and Saturday. Appointments are required Call 816.513.8400 to schedule a time an appointment
Lee's Summit Facility2101 S.E. Hamblen Road Open April through November from 7 a.m. to 12 p.m. on the first Saturday of each month. Appointments are required Call 816.969.1805.
The following is a list of sample items that can be disposed of safely at the permanent facilities:Lawn and garden chemicals Paints and paint related products Automotive fluids All types of batteries Pesticides Household Cleaners All types of fuels and solvents Fluorescent tubes
Please keep waste materials in their original containers and do not mix them.
For more information on HHW collection facilities or mobile events, visit RecycleSpot.org.
A tree limb disposal yard is available during the last few days of April and October and often after major storms. The disposal site is located on new 210 Highway, approximately ½ mile east of Highway 291. Residents should watch for signage on the north side of new 210 Highway identifying the site area. Only tree limbs may be brought to the area. Other yard waste will not be accepted. No commercial vehicles will be allowed to access the site.
Use of the carts provided by Republic Services for solid waste and recycling is required as they are constructed specifically for use with semi-automated/automated collection vehicle equipment.
This new program also is intended to help the environment by reducing what is sent to landfills, and thereby making recycling easier. The sturdy, lidded carts also will help keep our community clean by making it more difficult for critters to overturn your trash cans. And as an added benefit, Allied Waste will rebate the City 50% of the value of all recycling collected
The carts are large, particularly the recycling carts, to make recycling easier for residents, especially now that more materials are accepted for recycling. They are also the most common sized carts used for this type of program. The City recognizes that there are situations in certain segments of the community concerning aspects of the program. Staff has worked with Republic Services to develop alternatives for those with special circumstances.
If you're trash or recycling cart is broken, please call our Public Works Department at 9816.439.4503 and they will coordinate delivery of a replacement cart with Republic Services.
The trash and yard waste carts are the property of Republic Services. Each container is assigned to a specific address. If a resident moves or relocates the container is to remain at the property.
The City's recycling program is paid for with the sanitation service charge on residents' water bills. Payment for recycling is required whether or not residents participate in curbside recycling collection. The fees for trash and recycling help fund some of the other sanitation services in the City's program.
The cost of this solid waste service (trash & recycling) is just $16.99 per month (as of Jan. 1, 2019)
For those residents wishing NOT to participate in the City’s curbside recycling program the yellow lidded recycling cart can be returned to Republic Services. Residents are reminded that curbside collection of recycled materials will only be made from yellow lidded carts provided by Republic Services. Residents may continue to use the City drop-off recycling center located at 400 Suddarth in lieu of using curbside collection. To arrange for the return of the recycling cart, call the City’s Public Works Department at 816.439.4517. When calling, please provide the address for the pickup.
The City of Liberty Utilities Department is responsible for operating, repairing and maintaining drinking water and wastewater infrastructure within the City limits. If there is a water main break or a wastewater back up, please contact the City of Liberty Utilities Maintenance Division at 816-439-4763. If the problem has occurred after working hours, please contact the Liberty Police Department at 816.439.4701.
If you need to locate utility lines or other utility lines, contact Dig Rite at 1-800-344-7483.
Don’t contaminate the system with foreign objects and substances such as kitchen grease, automotive fluid, diapers, paper towels, feminine products, etc. These types of items regularly clog sewers in urban areas, and often cause sewer back-ups not just for the offending party, but also in neighboring homes. Gutters and other storm water management systems should never be routed to a sanitary sewer. If you become aware of such a connection, immediately sever the connection and/or report the connection to the City of Liberty Utilities Maintenance Division at 816.439.4763. Install a back-flow preventer, a one-way valve device designed to prevent sanitary sewer overflows. If you have a back-flow preventer installed on your sewer line, you must be aware that it is designed to close when the sewer is flowing beyond its capacity, as can occasionally occur during a heavy rainfall. If you use your internal drains while the backflow valve is closed, you can create a flooding situation in your own home. Do not use your laundry machine, dishwasher, shower, or bath; and minimize the use of sinks and toilets while valve is closed.
Contact the City of Liberty Utilities Maintenance Division at 816.439.4763. If the problem occurs outside of normal working hours, which are Monday-Friday, 8 a.m. to 4:30 p.m., please contact the Liberty Police Department at 816-439-4701. You can expect the maintenance crew to respond in a timely manner. Day, time, and workload do affect response capability. If it is determined that there is no problem in the City sewer main, you may choose to have your lateral line checked by a plumber. The City will not choose, recommend, or contact a plumber for you. You have a responsibility to mitigate your damages as soon as possible. For insurance purposes, it is advisable to document any damage and take photographs prior to beginning clean-up; but if unable, you should not wait to begin sanitizing your home. Due to the nature of a sewer system, it is not always reasonable or in the community’s best interest for the City to reimburse property owners in the event they experience damage from a sewer back-up. Every incident must be reviewed on a case-by-case basis in order to determine if the City has any liability for the damage and responsibility to reimburse. Citizens are highly encouraged to maintain an insurance policy that covers instances of sanitary sewer overflow or back-up. If you do decide to request reimbursement from the City for damages incurred, contact City Hall during normal working hours at 816-439-4441, and ask for Human Resources/Loss Control. All requests for reimbursement will be filed with the City’s third-party insurance carrier. The City considers all determinations made by the insurance carrier to be final.
Liberty utility bills are split into two billing cycles. Utility bills are mailed monthly and due each month.
Cycle 1 is distinguished by an account number beginning with a 1 (i.e. 199.9999). These bills are mailed on or about the 25th of each month and are due the 20th of the following month. For inquiries email us or call 816.439.4460.
Cycle 2 is distinguished by an account number beginning with a 2 (i.e. 299.9999). These bills are mailed on or about the 10th of each month and are due the 5th of the following month. For inquiries email us or call 816.439.4460.
Pay your bill immediately! You can make a payment at City Hall, 101 E Kansas St, or sign on to our website and make a payment.
Utility service will be disconnected if a delinquent bill is not paid by the due date shown on the delinquent notice. When utility service has been disconnected for bill non-payment, the full amount of the past due balance plus a reconnection fee of $25.00 must be paid before service will be reinstated.
Customers who make payment before 2 p.m. will have water service restored the same day. Customers who make payment after 2 p.m. will have water service restored on the next business day. Meter technicians will not reconnect service and leave water on if the customer’s meter indicates that water is flowing through the meter. Customers who experience a water disconnection are expected to shut off all faucets prior to water reconnection or have someone at their place of service at the time of reconnection.
Any customer who has been disconnected, but has not already paid a $150 deposit, will be required to pay a total deposit of $150 prior to reconnection. Customers who have a deposit on file that is not equal to $150 will be required to pay the difference to bring the deposit amount up to $150. This is in addition to the payment for the past due amount and $25 reconnect fee. Cash, money orders, credit or debit cards will be the only form of payment accepted after service has been disconnected.
Your monthly bill includes rates and fees related to water, sewer, and sanitation. The following rates are for a residential customer. The minimum residential monthly bill is $45.26.
The City offers a Water and Sewer Utility Bill Credit Program, which is an income-based water/sewer utility bill credit program for qualified senior citizens/disabled individuals. It provides a 15% reduction in the water and sewer rates to qualified residents.
Payment arrangements on delinquent accounts may be made one time per calendar year. Customers seeking a payment arrangement are required to sign a Promise to Pay Agreement in person. The agreement will extend the customer’s payment due date two weeks from the delinquent payment due date, at which time the past due and current charges must be paid. Payment arrangements cannot be made for a customer whose water has already been shut off for non-payment of their utility bill. Customers desiring to learn more about payment arrangements should call the utility office at 816.439.4460.
Customers failing to adhere to the conditions of their payment agreement will not be provided any future opportunities to enter into future payment agreements.
When utility service has been disconnected for bill non-payment, the full amount of the past due balance plus a reconnection fee of $25 must be paid before service will be reinstated.
Customers who make payment before 2 p.m. will have water service restored the same day. Customers who make payment after 2 p.m. will have water service restored on the next business day. Meter technicians will not reconnect service and leave water on if the customer’s meter indicates that water is flowing through the meter.
Customers who experience a water disconnection are expected to shut off all faucets prior to water reconnection or have someone at their place of service at the time of reconnection. Any customer who has been disconnected, but has not already paid a $150 deposit, will be required to pay a total deposit of $150 prior to reconnection. Customers who have a deposit on file that is not equal to $150 will be required to pay the difference to bring the deposit amount up to $150. This is in addition to the payment for the past due amount and $25 reconnect fee. Cash, money orders, credit or debit cards will be the only form of payment accepted after service has been disconnected.
1. Qualified senior citizens / disabled individuals are eligible for a 15% reduction in their water and wastewater rates on their utility bill.
2) Liberty residents 65 years of age and older can benefit from a 50% reduction in the trash portion of the City of Liberty solid waste charges. It is not income based. Learn more»
There are a number of ways to pay your city utility bill.
It is convenient, saves time and allows you to receive bills anywhere at any time. Plus, it helps the environment.
Paying online with a credit/debit card or electronic check gives you the flexibility to pay how and when you want. It saves you the trouble from writing and mailing a check or driving by our office. In addition, for a faster payment experience, you may choose to store your information for future use.
Click on “Forgotten Password?” at the bottom of the login screen. You will need your account number and email address to retrieve your password. If you’re unable to locate this information, you may call us and after verifying your identity, then we’ll be able to assist.
Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
24 months is the standard retention period
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call us to change it for you.
You will want to contact your bank and cancel your automated bank draft before the payment is due and then you can choose to enroll in AutoPay or Recurring Scheduled Payments, if offered, using a credit/debit card or bank account through our online payment portal.
Yes, simply login and click on Paperless. Then, select “No” and save your changes.