Ways to Pay Your Utility Bill
- Pay Online - A NEW payment portal for utility bills was implemented in September 2025.
- Don’t have an online account yet? Register today»
- You’ll need the new account number and PIN that is printed in the top right corner of your bill.
- If you need assistance setting up your new account, call 816.439.4460 or come by the Utility Billing window at City Hall.
- By Phone – Call 855-200-9522
- Mail in Your Payment: Make checks of money orders payable to CITY OF LIBERTY.
- Please attach your stub and write your account number in the memo section of your check.
- The mailing address is
City of Liberty Utility Billing Department
101 E. Kansas St., Liberty, MO 64068
- Pay in Person
- At the cashier’s window inside City Hall, 101 E Kansas St.
- Drop Boxes
- On Missouri Street across from the Liberty Police Department. Open 24/7.
- At the Liberty Community Center at 1600 S. Withers Rd. Open during regular business hours.
- Drop box payments are not posted until the next business day.
- Cash payments are not recommended and at your own risk.
Leak Alerts and Usage Information
Customers can view their daily water usage and set up leak alerts through the WaterSmart portal »
Utility Bill Newsletter
A monthly newsletter featuring events, programs and services is included in the utility bill mailing each month. If you have chosen paperless billing, a link to the newsletter is included on each monthly statement. You can also find the newsletter online here »