Request Water Service

Existing Customers (homeowners and business owners): 

• Can call 816.439.4460 to set up another account.

New customers (homeowners and business owners):  

• Must come to Liberty City Hall, 101 E. Kansas St., to establish service.
• $150 deposit required for all new service (Some exceptions MAY apply)
  • The deposit will be refunded without interest after two years if service has not been delinquent during that period.
• Required documentation (must be presented when requesting service): 
  • A primary form of identification (see below)
  • Social security number
  • Date of birth
  • Place of employment 
  • Two phone numbers

New customers (residential renters): 

• Must come to Liberty City Hall, 101 E. Kansas St. to establish service
• $150 deposit required for all new service (Some exceptions MAY apply)  
  • The deposit will be refunded without interest after two years if service has not been delinquent during that period.
• Required documentation (must be presented when requesting service): 
  • Lease
  • A primary form of identification (see below)
  • Social security number
  • Date of birth
  • Place of employment 
  • Two phone numbers
  • Each person listed on the lease will be included on the account and will need to provide proper identification, as identified above.

Customers who would qualify for the City of Liberty Utility Bill Credit Program (PDF) will be required to pay a $75 deposit at time of service application and an additional $75 on the first billing for a total deposit of $150. 

Same day service can be provided if the customer pays in person or calls to set up service before noon.

Primary Forms of Identification

The City of Liberty accepts any of the following as forms of identification at the time of application for service:

• Valid driver’s license
• Military ID
• Social security card
• U.S. passport
• Birth certificate
• Permanent resident card
• Alien registration receipt card
• Unexpired foreign passport with an unexpired arrival-departure record