How often am I billed?
Once a month.

Liberty utility bills are split into two billing cycles. Utility bills are mailed monthly and due each month.

Cycle 1 is distinguished by an account number beginning with a 1 (i.e. 199.9999). These bills are mailed on or about the 25th of each month and are due the 20th of the following month. For inquiries email us or call 816.439.4460.

Cycle 2 is distinguished by an account number beginning with a 2 (i.e. 299.9999). These bills are mailed on or about the 10th of each month and are due the 5th of the following month. For inquiries email us or call 816.439.4460.

Show All Answers

1. How often am I billed?
2. What should I do if I have a question about my bill?
3. I received a Shut-Off Notice, what should I do?
4. I noticed that my bill was estimated. How is that calculated?
5. How is my bill calculated and what is included in my monthly bill?
6. What is a winter water average?
7. Where can I pay my bill?
8. Does the City of Liberty offer payment arrangements?
9. Is there a fee for online payments or bank drafts?
10. Is there a fee for late payments?
11. If my service is shut-off for non-payment, is there a fee to get it turned back on?
12. Is there a senior citizen discount?