Water & Sewer Information
Water Rates as of January 1, 2017
|Gallons Per Month||Rates|
|Monthly Customer Charge||$6.39|
|1,000 gallons or less||$3.07|
|1,001 - 2,000 gallons||$6.58/1,000 gallons|
|2,001 - 20,000 gallons||$5.40/1,000 gallons|
|20,001 - 100,000 gallons||$4.89/1,000 gallons|
|More than 100,000||$3.83/1,000 gallons|
Sewer Rates as of January 1, 2016
|Gallons Per Month||Rates|
|Monthly Customer Charge||$7.06|
|1,000 gallons or less||$6.00|
|1,001 or more gallons||$13.06/1,000 gallons|
Utility Infrastructure Maintenance Fee (on each account per month): $2
- The Water and Sewer Utility Bill Credit Program: Qualified senior citizens / disabled individuals are eligible for a Learn more»
- Senior Trash Discount: Utilities account holders 65 and older qualify for a 50% discount on the trash portion of their solid waste collection fees with valid ID. Learn more»
Cycle 1 is distinguished by an account number beginning with a 1 (i.e. 199-9999-99-99). These bills are mailed on or about the 25th of each month and are due the 20th of the following month. For inquiries email us or call 816-439-4460.
Cycle 2 is distinguished by an account number beginning with a 2 (i.e. 299-9999-99-99). These bills are mailed on or about the 10th of each month and are due the 5th of the following month. For inquiries email us or call 816-439-4460.
Disconnection For Non-payment
Utility service will be disconnected if a delinquent bill is not paid by the due date shown on the delinquent notice. When utility service has been disconnected for bill non-payment, the full amount of the past due balance plus a reconnection fee of $25 must be paid before service will be reinstated.
No service reconnections will occur after 4 p.m. Customers who experience a water disconnection are expected to shut off all faucets prior to water reconnection or have someone at their place of service at the time of reconnection. Meter technicians will not reconnect service and leave water on if the customer’s meter indicates that water is flowing through the meter.
A 10% penalty is applied to the account 2 days after the due date and a delinquent notice is mailed with information about shut off schedules. Shut offs are scheduled on the 2nd Monday following the due date. The past due balance plus a $25 reconnect fee and $150 deposit is assessed at shut off time.
Any customer who has been disconnected, but has not already paid a $150 deposit, will be required to pay a total deposit of $150 prior to reconnection. Customers who have a deposit on file that is not equal to $150 will be required to pay the difference to bring the deposit amount up to $150. This is in addition to the payment for the past due amount and $25 reconnect fee. Cash, money orders, credit or debit cards will be the only form of payment accepted after service has been disconnected.